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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adam Griffith

Adam Griffith

October 9, 2024

5  out of  5
rating by Adam Griffith
"Switching Auto and Renters insurance for the first time and Mallory was amazing! She made the process easy and effortless. She also found a few areas in my old coverage that were lacking and still saved me money! Couldn't ask for a better experience!"
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Ray Schnichels

September 25, 2024

5  out of  5
rating by Ray Schnichels
"Learned a lot about auto insurance"
We responded:
"Thank you Ray. We are here to help and make sure your needs are taken care of."
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Dustin Bowersox

May 3, 2024

5  out of  5
rating by Dustin Bowersox
"The best in the business. Robert, Sue, and the rest of the team have provided my family and I with peace of mind for over 15 years. When called on, they've delivered incredible support and guidance when life events arise (car accidents, storm damage to home, etc). Highly recommend giving them a call!"
We responded:
"Dustin - thank you for taking the time and acknowledging my team for the hard work they do. We appreciate your business and allowing us to take care of all your insurance needs. "
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Lacey Everson

April 1, 2024

5  out of  5
rating by Lacey Everson
"This office is by far the best insurance office we've ever worked with. We happen to have the pleasure of being Robert's neighbor and have been treated like family by everyone since day one when we switched to State Farm. We unfortunately suffered a total loss on our vehicle during the recent snowstorm, but Robert and his team made the claims process so smooth. We had everything wrapped up in two days and felt completely supported throughout the entire process. Would highly recommend this office if you are looking!"
We responded:
"Thank you Lacey! I am glad no one was hurt and we were able to take care of your claim so efficiently. Thank you for placing your trust in us. We are here to help."
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Sarienda Pann

March 16, 2024

1  out of  5
rating by Sarienda Pann
"Sue has very terrible customer service and communication skills."
We responded:
"Sarienda - I am sorry you felt like you were not heard. Please call me directly at my office and I will see how I can help you. "
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Denise Redenbaugh

December 12, 2023

5  out of  5
rating by Denise Redenbaugh
"Mallory, One of the Agent's in the Robert Joswiak, State Farm Insurance Agency is PRICELESS! I appreciate, so much, that when I need assistance, I know not only that Mallory will get it done, correctly, but also, that Mallory will gladly do it - Mallory has never "passes the buck". Thank you, Mallory - I wish you were my employee!"
We responded:
"Thanks for the review Denise and recognizing Mallory’s talents. We all do our best to take care of our clients. "
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Jodi Haddox

December 9, 2023

5  out of  5
rating by Jodi Haddox
"Our experience with Mallory was amazing. Everyone so friendly and relaxed. Highly recommend A+"
We responded:
"Jodi - thank you for placing your trust in us. Welcome to the agency. Mallory and the rest of us will continue to treat you like family and watch out for all your insurance needs. Happy Holidays!"
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C N

November 10, 2023

5  out of  5
rating by C N
"My insurance office is better than yours! 🙂 I have been with State Farm and this office for years and years. And over these years, they have all been wonderful to do business with. They have treated me and my other family members with a high level of respect and customer service. In the last year or so I have worked with a gal from this office named Mallory W. on some claims and such. She is amazing and her attention to detail and professionalism to explain things in a clear and concise way is by far some of the best customer service I have experienced from any kind of business. I hope Mallory gets recognized by her boss and State Farm as she is a fine example of what a true asset is to a team and company. Thanks Mallory. I would rather have you answer my calls than 'Jake from State Farm'!!"
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Shayna Rutland

June 7, 2023

5  out of  5
rating by Shayna Rutland
"Again, Mallory has been wonderful and supportive through this water damage mess. She’s taken charge when things were left up to me to handle. She made the entire situation much easier to deal with. I truly appreciate Mallory for all her help!! THANK YOU!"
We responded:
"Shayna - thank you for taking time today to let Mallory know she is appreciated!! Glad she was able to help with your auto claim and answer any questions that come up. Robert C Joswiak: State Farm Insurance. “Offering Car Insurance, Life Insurance, Renters Insurance and Homeowners Insurance.”"
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Eileen Bednarz

March 22, 2023

5  out of  5
rating by Eileen Bednarz
"Always helpful and professional!"
We responded:
"Thanks Eileen we appreciate your business and you taking the time to give my team a thumbs up!!"
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Mary P

March 5, 2023

5  out of  5
rating by Mary P
"The agents here are fabulous! So helpful and easy to work with. Wish I could say the same for State Farm when it comes to actually taking care of your claims. If it wasn't for the wonderful agents in Robert Joswiaks office, I would not use State Farm!"
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Steven Amoapim

January 20, 2023

5  out of  5
rating by Steven Amoapim
"Knowledgeable staff that’s quick to respond. They tell you want you need to hear, not what you want to hear, which is critical when you’re protecting some of your most expensive and valuable assets. Great to have a local agent to get face time…and if you need a notary last minute they can help you! Full disclosure, I’ve only been with State Farm and this agency for a few months so we’ll see how long the red carpet treatment lasts. I will update this review in approximately one year."
We responded:
"Steve - Thank you for taking the time to let us know how we are doing. It was great meeting you. We look forward to helping you take care of all your insurance needs. My agency is based on a cooperative relationship to help our clients understand the details and allow them to determine what best meets their needs. Thanks again - Robert"
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Kelly Lovejoy

January 6, 2023

5  out of  5
rating by Kelly Lovejoy
"Mallory is always a pleasure to talk to! She is so nice and so helpful! I am so glad to be with State Farm!"
We responded:
"Thanks Kelly for your review and feedback. I will make sure Mallory hears about your support. We appreciate you and your trust in us!"
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Chip Eads

November 16, 2022

5  out of  5
rating by Chip Eads
"Mallory Wilson helped me with a claim and she could not have been more friendly, knowledgeable and professional!"
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Gian Lomagno

October 31, 2022

5  out of  5
rating by Gian Lomagno
"Robert and his team provide great service and support. Recently had a claim, first one in years. They helped me with the requirements for submitting a claim. By the time I heard from the corporate claim specialist, all necessary information was in the file and the claim was complete. Thanks Robert!"
We responded:
"Gian - thank you for placing your trust in my agency. We are here to help make sure you and your family are protected. Now to wait for boating season to come back around! Take care!"
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Tim Fsrley

September 29, 2022

5  out of  5
rating by Tim Fsrley
"It was a great experience so helpful 😊"
We responded:
"Thanks Tim. I am glad we were able to help you out. Peace of mind can be a comforting thing."
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Therese Seitz

September 23, 2022

5  out of  5
rating by Therese Seitz
"My interactions with Robert and Mallory are always satisfying. Any question, large or small, is handled with the same care and focus. My family's insurance needs have been very complex, but I've never felt that I was taking up too much of their time. And both individuals never hesitate to put in the extra effort that makes my life easier. I 100% recommend Robert's office to anyone who needs an agent."
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Marty M

September 12, 2022

5  out of  5
rating by Marty M
"Professional, Punctual and Personable. That’s always been my experience working with Robert and his staff for over 25 years!"
We responded:
"Marty - Thank you for your business over the past 22 years!!! We appreciate your trust in my agency and it has been our pleasure to work with you protecting your family. I still have those landscaping lights you were giving away - in a box on a shelf in my garage! Ha Ha"
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Keith Strehlow

August 23, 2022

5  out of  5
rating by Keith Strehlow
"This whole office is always wonderful to work with."
We responded:
"Thank you Keith - we appreciate your confidence in our agency. We are here to help and protect."
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Barb French

July 12, 2022

5  out of  5
rating by Barb French
"I’ve worked with Jane Moore for years and she’s always been terrific!"
We responded:
"Barb - thank you for putting your trust in us. Jane and my team do an excellent job taking care of our clients. Enjoy the rest of your summer!"
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Team Eleven

May 17, 2022

5  out of  5
rating by Team Eleven
"All the staff at this office are incredibly knowledgeable and helpful. Easy to work with and get back to me immediately on any question. Would absolutely recommend Robert’s office."
Profile photo of Elsa Torgeson

Elsa Torgeson

May 16, 2022

5  out of  5
rating by Elsa Torgeson
"Great group of people to work with. Anytime I have a question about something and I have a lot they are always willing to take the challenge. If there is anything they need to get more info on they get right back to you. I have a kid getting ready to get his license and they were great about getting everything done. And no it’s not just because I’m a new customer I have been with them for about 15 years."
We responded:
"Thanks Elsa we appreciate your business and you taking the time to give us a 5 star review!!!"
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Justin B.

May 11, 2022

5  out of  5
rating by Justin B.
"Robert has been a great agent for us over the past 25 years."
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Julie Jacobson

May 3, 2022

5  out of  5
rating by Julie Jacobson
"Jane and I should get to make a new State Farm commercial!"
We responded:
"Julie - thank you for taking time out of your day. It’s been great taking care of you and your family going back to the early days when we all were taking Karate next door! Robert C Joswiak: State Farm Insurance. “Offering Car Insurance, Life Insurance, Renters Insurance and Homeowners Insurance.”"
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Tim Dennison

April 27, 2022

5  out of  5
rating by Tim Dennison
"Great agent with an awesome crew. Jane was super in getting our new boat policy setup and finalized quickly. Been with y'all for years and always been great to us!"
We responded:
"Tim - thank you for being such a great customer over the years. Enjoy your new boat. Hopefully the weather warms up so you can start to use it. Thanks for giving my team a shout out. They are the best! Robert Joswiak - Agent, Providing car insurance, home insurance, life insurance."