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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paul

March 6, 2026

5  out of  5
rating by Paul
"Great agency to work with. Jane is quick to respond and very knowledgeable. I highly recommend working with Jane and this State Farm agency."
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MP

March 6, 2026

5  out of  5
rating by MP
"The agents here are fabulous! So helpful and easy to work with. Wish I could say the same for State Farm when it comes to actually taking care of your claims. If it wasn't for the wonderful agents in Robert Joswiaks office, I would not use State Farm!"
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pete godich

March 4, 2026

5  out of  5
rating by pete godich
"Love working with Robert’s team - Jane and Sue are fantastic!!"
We responded:
"Pete - thank you for taking the time to leave us a review. I appreciate your business over the past 20 plus years. My team IS AWESOME!!! Let others know."
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Carrie Mayfield

March 2, 2026

5  out of  5
rating by Carrie Mayfield
"Mallory and everyone at the office has so very helpful."
We responded:
"Carrie - Thank you for your trust in my agency - we are here to help and answer any questions you have. I appreciate you taking the time and giving Mallory some individual attention. Happy Spring!!"
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Barb French

February 25, 2026

5  out of  5
rating by Barb French
"I’ve worked with Jane Moore for years and she is the best!!"
We responded:
"Barb - thank you for putting your trust in us. Jane and my team do an excellent job taking care of our clients. Enjoy the rest of your summer!"
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Dawn Seibert

February 18, 2026

5  out of  5
rating by Dawn Seibert
"Robert and Mallory are really great to work with. They are very responsive when I have changes or questions, and proactive in recommending ways to keep my premiums down."
We responded:
"Dawn - we are here for you!!! We appreciate your continued support and trust in my agency. Please let us know if there is anything else we can do for you and your family."
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Sheryl Moench

February 17, 2026

5  out of  5
rating by Sheryl Moench
"Agents are always friendly and helpful"
We responded:
"Sheryl - it is true - My team ROCKS!!!"
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Scott Baruch

February 16, 2026

5  out of  5
rating by Scott Baruch
"Mallory was so knowledgeable and personable in creating an auto insurance policy for the new driver in our household, our 16-year old daughter. She made this challenging and intimidating process pleasant by finding an affordable policy leveraging all factors in our scenario...with a comforting personal touch."
We responded:
"Scott - thank you for taking the time to leave us a review. We love educating new drivers and letting them know what to expect. When things happen you want someone you know and can trust. We are here to help!!! "
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Claire Nelson

February 13, 2026

5  out of  5
rating by Claire Nelson
"As a young person newly navigating insurance, Robert Joswiak’s Lakeville branch of State Farm was a godsend. They provided me with a comprehensive and educational experience, and my insurance account representative Mallory was one of the kindest people I’ve ever met. I would recommend her and this agency to anyone!"
We responded:
"Thanks Claire it was great to meet you. I am so glad Mallory was able to help you and get you all set up. Please share your experience with your friends. Thank you for the review. I will definitely share your note with Mallory! Have a great weekend."
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Ebony R

February 5, 2026

5  out of  5
rating by Ebony R
"Mallory at Team Joswiak was excellent. The team is great in person. Very responsive over email and via the phone. Knowledgeable!"
We responded:
"Ebony - Thank you for the review and welcome to the agency. We will continue to do our best and take care of your insurance needs."
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kathy kudrle

January 28, 2026

5  out of  5
rating by kathy kudrle
"Mallory was extremely helpful! Very knowledgeable and kind."
We responded:
"Kathy - thank you for giving Mallory a shout out and 5 stars. We provide excellent customer service and explanations to help you review your insurance needs. You make the decisions, we provide our thoughts. It is our pleasure to have you as a client."
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Natalya Okhman

January 28, 2026

5  out of  5
rating by Natalya Okhman
"I’ve been with this company for over five years and couldn’t be happier. They’re always professional and incredibly helpful. Robert’s team is fantastic, and Jane truly stands out!"
We responded:
"Natalya - My team is the best! Thank you for your kind words and loyalty over the past 5 plus years. I will be sure to let Jane know she was of value to you today and always. Thank you - Robert"
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John Knapek

January 22, 2026

5  out of  5
rating by John Knapek
"My wife and I turned all our property/car/boats to Robert and his staff from another agency some years ago! Going "local" in the Lakeville community was the best decision we made! Robert has a dedicated staff of gals (Judy, Mallory and Sue) that always treat my wife and I as tho our problems or questions are theirs! I have enjoyed this First Class service so much, I've turned my kids to State Farm and hope they will one day --- do the same with theirs! Thanks Robert and Jane, Mallory and Sue!"
We responded:
"John - better late than never - not sure how your review slipped through. We are honored to have your family in our agency. Through all your moves, trades and purchases - we are here for you. We appreciate your trust and loyalty to my agency. Have a great spring - see you soon!!"
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Christine Hansen

January 21, 2026

5  out of  5
rating by Christine Hansen
"Jane was very knowledgeable, patient and kind when I was looking into insurance Wonderful people"
We responded:
"Christine - thank you for your review - Let us know if we can help you with any of your insurance needs."
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David Novosad

January 20, 2026

5  out of  5
rating by David Novosad
"Talked to Sue she’s such a sweet and very helpful. I would recommend to family and friends"
We responded:
"David - I am glad Sue was able to help you with your auto insurance. We try and make the process easy and treat our clients like friends! "
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Randy Westphal

December 22, 2025

5  out of  5
rating by Randy Westphal
"Mallory is great to work with! Follows-up quickly with answers to my questions."
We responded:
"Randy - Happy New Year! I appreciate your business and your loyalty to my agency."
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Rand Olson

December 18, 2025

5  out of  5
rating by Rand Olson
"Friendly, knowledgeable staff that listens to customer's needs to recommend the right products"
We responded:
"Rand - thank you for your business over these many years. We are always here to support you and your families needs. Thanks for the stars!! Happy Holidays - Robert."
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Penny West

December 11, 2025

5  out of  5
rating by Penny West
"I always get excellent coverage and service from the team"
We responded:
"Penny - we take pride in taking care of our clients. Thank you for your trust in me and my team! "
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Chuck Halvorson

December 8, 2025

5  out of  5
rating by Chuck Halvorson
"Sue does a fantastic job answering any questions I have and tracking down information that I need. She makes some of my less pleasant jobs much more pleasant! Thanks!"
We responded:
"Thank you Chuck - always good to see you in the office. "
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Michaela M

November 25, 2025

5  out of  5
rating by Michaela M
"Sue was very helpful answering questions I had about homeowner's insurance as a first-time home buyer."
We responded:
"Michaela - congrats on your new home!!!! Thank you for taking the time and giving Sue a 5 star review. We always do our best to help educate our clients and make sure everyone is on the same page. Please reach out if you have any additional questions."
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Tina Peterson

November 20, 2025

5  out of  5
rating by Tina Peterson
"Very helpful"
We responded:
"Thank you Tina for taking the time to give us 5 stars! We appreciate you. Hope all is going well in your new State!!! "
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Ed Mueller

November 17, 2025

5  out of  5
rating by Ed Mueller
"Always helpful and they always find answers for my questions."
We responded:
"Thank you Ed for placing your trust in my agency for over 20 years!!! We appreciate your business and look forward to many more years of helping you with all your auto and home insurance needs. "
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Douglas Wortham

November 13, 2025

5  out of  5
rating by Douglas Wortham
"Mallory has been fantastic to work with! She has been responsive all my questions and never tried to oversell me on anything. She provided clear and concise information so I could make an educated decision on what coverages were best for me and my family."
We responded:
"Hi Doug, welcome to the agency! I'm glad Mallory was able to provide you with the details and guidance needed to meet your goals. We take pride in educating and supporting our clients so they can make well-informed decisions. We look forward to protecting your family for many years to come. Thank you for choosing us!"
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Joe Marshall

November 11, 2025

5  out of  5
rating by Joe Marshall
"Everyone at the Joswiak Agency is very helpful and responsive to inquiries. I recently spoke with Susan Couch regarding the large increase to my homeowners insurance. She was very patient, helpful and understanding of my concerns. I’ve done some research and have found State Farm to be highly competitive at this time regarding price. Hopefully the insurance industry as a whole will recoup their losses, stabilize the prices or come up with a more realistic business model because it’s getting a bit ridiculous. Susan was awesome and because of her I’ve decided to stay with State Farm."
We responded:
"Joe - thank you for taking the time and providing us with your honest feedback. We appreciate your business and are here to help manage the changing insurance environment. My team does an excellent job walking through the coverages and explaining what is going on in the State of MN as it relates to insurance premiums. We understand pricing is important and will continue to be important. We work hard to show our clients the extra care we deliver each and every interaction. Thank you again for giving us the opportunity to protect your family from the unexpected."
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Leo Farzad

November 6, 2025

4  out of  5
rating by Leo Farzad
"Jane helped me to reinsure two of my cars that I had insured with other companies and save a substantial lower rates. She also helped me with changing the type of my home insurance which materially reduced my premium."
We responded:
"Leo - I am glad Jane was able to help with insuring your cars and providing you an alternative on your home insurance. Thank you for taking the time to provide my team with some recognition. "